IT Support

Get rapid response times, certified Apple engineers, and proactive management that keeps your team productive - without generic Windows-first workarounds.

Dedicated Apple Helpdesk
Enjoy direct access to experienced Apple-certified engineers. Raise support requests via phone, email, web portal or app. Swift resolution for macOS, iOS, Adobe Creative Cloud, Microsoft 365, Google Workspace & more
Knowledge Base & Remote Support
Access our extensive knowledge base of high-quality documentation, so users can self-solve many common issues. When needed, we can securely share your screen - no more describing what you see
Onboarding & Offboarding
New starters hit the ground running, with out-the-box configuration of settings apps. One-click suspension of leavers accounts and devices
TCO Optimisation
By monitoring your fleet health, we're able to provide rich reporting and detailed recommendations on when hardware does - or doesn't - need replacing, minimising TCO and maximising return on investment
Fleet Monitoring & Maintenance
Real-time tracking of disk usage, battery health and OS status. Automated remediation to resolve issues as they arise. Managed updates for operating systems and apps
Infrastructure Management
Proactive monitoring of hardware status, including disk health. Real-time security patching against critical vulnerabilities. Disaster recovery planning, including backup verification
Professional Services
From office relocation to complete overhauls, our dedicated team of engineers are on hand to support. Whatever the change you've got in mind, we're with you every step of the way
Fully-managed or Co-managed
Want us to take care of everything? No problem. Want to compliment your current support with our Apple experts? We can do that too
Contact us
What our customers say
Trustworthy

I knew Adam before he set up Butter IT, and I held him in the highest regard, so I did not hesitate to become his first customer. My clientele is of the highest calibre and very demanding, so the sophisticated automation of my factory requires the very best in computer support. Not only does Adam provide this, but he also answers my need for the utmost confidentiality. Not only do I trust him implicitly, but he has also become a close friend

James
Owner
Dependable Support

We have worked with Butter IT for over 8 years and their level of service and product expertise has been second to none. Adam helps us manage our network infrastructure, Mac devices, and storage servers. Whether implementing upgrades or resolving day-to-day service issues, he always responds quickly, approaching every task with care, deep technical knowledge, and patience. This dependable support has helped us minimise downtime and allowed our team to focus on growing our business. They’re the most reliable and professional IT service provider that we’ve ever worked with - always easy to talk to - I can’t recommend them highly enough!

Deborah
Co-Founder & Director
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